How do you catapult a wireless company into a crowded utility category?
Step 1: Listen to the people.
Step 2: Start a revolution.
We’ll make it easy for unhappy customers to break up with their bad internet providers by helping them share their true feelings—through poetry—just in time for Valentine’s day.
We all know customer service bots are the ultimate time-wasters. So, we decided to help people start billing for every second of it. Just fill in your hourly rate, and the total number of hours spent on the phone with your provider then we’ll generate an invoice for you to tweet at them.
While they never really got paid, the zip code with the most time wasted earned a rapid response team to help residents switch to T-Mobile Home Internet.